Follow up unfinished payments

Initiated payments are checkouts a student started but did not finish.

Where: Transaction → Initiated Payments

Steps

  1. Open Transaction → Initiated Payments.
    Step 1 of 3 in the Lariyo admin panel (Transaction → Initiated Payments): Open Transaction → Initiated Payments. The control to use is outlined in red.
  2. See the student, product, gateway, amount and when it expires.
    Step 2 of 3 in the Lariyo admin panel (Transaction → Initiated Payments): See the student, product, gateway, amount and when it expires. The control to use is outlined in red.
  3. Contact the student to help them finish.

Tips

The AI assistant can set up an alert that emails you about unfinished payments.

Updated 11 November 2026. Still stuck? Contact us.