# Refund a payment

A refund can remove access now or keep it for some days, keep a service charge, and needs a reason and proof.

Where in the Lariyo admin panel: Transaction → Transaction List → a transaction → Refund

## Steps

1. Open the transaction and click Refund.
   ![Step 1 of 4 in the Lariyo admin panel (Transaction → Transaction List → a transaction → Refund): Open the transaction and click Refund. The control to use is outlined in red.](https://lariyo.com/img/shots/steps/refunds-1-1600.webp)
2. Choose whether to remove access now or keep it for some more days.
3. Enter any service charge % that is not returned.
4. Write the reason and attach the refund proof, then confirm.

Help center section: Payments and money (https://lariyo.com/help/payments)
Updated: 2026-11-11
Source: https://lariyo.com/help/payments/refunds